Privacy Policy
Last updated: May 23, 2025
This privacy notice for Lookout AI Inc. (doing business as Lookout) ("we", "us", or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
If you have any questions or concerns, please contact us at: info@lookoutai.io
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you register on the Services, express interest in our products or services, participate in activities, or contact us.
- Personal Information: Full name, email address, phone number, job title, company name, location
- Account Data: Login credentials (encrypted), preferences, and communications
- Payment Information: If applicable, processed securely by third-party payment processors
- Application Data:
Geolocation (only with permission)
Mobile device access (microphone, storage, notifications — only as needed)
Device data (device ID, model, operating system, IP address)
Usage analytics (pages visited, features used, session duration)
Information automatically collected
We collect technical data through cookies and analytics tools, including:
- IP address
- Browser and device characteristics
- Operating system
- Referring URLs
- Usage logs and crash reports
- Information from third-party sources
We may receive personal information from public databases, marketing partners, social media platforms, and other external sources.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your information to:
- Provide and maintain our services
- Personalize user experience
- Respond to inquiries and provide support
- Improve and develop new features
- Enforce our terms, conditions, and policies
- Prevent fraudulent activity
- Comply with legal obligations
3. WHAT LEGAL BASES DO WE RELY ON?
We rely on the following legal bases:
- Your consent
- Contractual necessity
- Legitimate business interests
- Legal obligations
- Vital interests
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share information with:
- Service providers (cloud hosting, analytics, email tools)
- Payment processors
- Marketing partners
- Legal authorities (only when required)
- Business transfers (in case of acquisition or merger)
- We do not sell your personal information.
5. DO WE USE COOKIES?
Yes, we use cookies and similar technologies to collect usage data and enhance the user experience. You can manage cookie preferences in your browser settings.
6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
Yes. Our servers are located in North America. Your data may be processed in other countries, but always under data protection standards.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
We retain personal data for as long as necessary for the purposes set out in this privacy notice or to comply with legal requirements. Upon account deletion, residual data may be securely archived for backup and audit purposes.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
We use encryption, access controls, regular audits, and secure cloud environments to protect your information. However, no system is fully immune from risks.
9. DO WE COLLECT DATA FROM MINORS?
No. We do not knowingly collect data from anyone under 18 years of age.
10. WHAT ARE YOUR PRIVACY RIGHTS?
You have the right to:
- Access, update, or delete your data
- Withdraw consent
- Object to data processing
- Request a copy of your data
- File a complaint with a data protection authority
To exercise your rights, email info@lookoutai.io.
11. DO-NOT-TRACK FEATURES
Our services currently do not respond to Do-Not-Track browser signals.
12. CHANGES TO THIS POLICY
We may update this policy periodically. Updates will be posted at https://lookoutai.io/privacy-policy with the "Last updated" date.
13. CONTACT US
Lookout AI Inc.
Email: info@lookoutai.io
Address: [Insert your business address here]